CAREERS

Who We Are:

Knight Watch, Inc. is one of the fastest-growing Commercial Security Systems & Building Automation provider in Michigan. We partner with some of the largest healthcare, educational and industrial facilities in Michigan! Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work! We value all our employees and provide them with the resources to succeed inside and outside of the workplace. 

We are a one-stop-shop for solutions that make buildings more secure, efficient, and comfortable. From design and planning to installation and service, we offer:

• Access Control​
• Video Surveillance​
• Security Systems​
• Fire Systems​
• HVAC Controls​
• Building Automation​
• Lighting Controls​

We are seeking an experienced Director of First Impressions for our Kalamazoo, MI location.  

Why You’ll Love Knight Watch, Inc.:

• Working with a team that values teamwork and growth in their profession!
• Competitive benefits package including medical, dental, and vision insurance, along with company match to 401(k). 
• 7 Paid Holidays each year.
• Competitive pay and a personalized road map that outlines pay increases upon completion of projects, trainings, etc.
• Paid time off that can be used for vacations, sick time, and personal days!
• Well-rounded approach to employee wellness with benefits such as free healthy snacks and a Free Employee Assistance Program provided to you & anyone living in your home!
• Choice of Company Phone or using your own iPhone with a monthly reimbursement!
• Based upon role you are given a company vehicle. Gas and Maintenance is covered for all vehicles. 
• Up to $1,500 per semester tuition reimbursement!
• Ongoing employee engagement activities ranging from our Knights of The Round Table International Trip to our Company Bonding Events! 
• An in-depth onboarding program, being assigned a mentor, and thorough on-the-job training.

Who You Are:

• High school diploma or GED 
• Committed to a well-rounded customer service experience for customers and guests.
• Strong written and verbal communication skills.
• Excellent customer service skills.
• Able to work In Office Monday-Friday, 8:00am to 5:00pm.
• Possess a proactive and go-getter attitude; someone who takes initiative, seeks out opportunities for improvement, and is driven to achieve results.

What You Are Accountable For:

• Answer phone calls and emails promptly and courteously, providing information and assistance to callers or forwarding messages to the appropriate team member.
• As the first & last point of contact for guests and visitors, ensure a warm and welcoming atmosphere by greeting them with a friendly demeanor and providing assistance as needed.
• Provide on-site event support for customer demos and meetings.
• Office administration and management duties (i.e., ordering snacks for all four offices, office supplies, etc.).
• Responsible for monthly visits to each office location to assess cleanliness, stock levels, and ensure the landscape company’s performance meets our standards. Mileage is provided.
• Manage lobby and service screens for all offices with PowerPoint.
• Help Human Resources with New Hire tasks such as taking headshots, ordering business cards, ordering lunch & setup, etc.
• Maintain cleanliness and tidiness in lobby, meeting rooms, breakroom, and bathrooms while ensuring all necessary supplies are stocked.
• Set up and maintain the coffee bar area, including restocking supplies and keeping the area clean and presentable.
• Following up on post service for feedback to ensure that customer issues are resolved in a timely manner.
• Additional responsibilities as required.

What are you waiting for? Apply today and work for a company you’ll love! 

• Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
• Offers are always contingent on successful completion of a background check.

Who We Are: 

Knight Watch, Inc. is one of the fastest-growing Commercial Security Systems & Building Automation provider in Michigan. We partner with some of the largest healthcare, educational and industrial facilities in Michigan! Knight Watch has been recognized for the last 3 years for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work! We value all our employees and provide them with the resources to succeed inside and outside of the workplace. 

We are a one-stop-shop for solutions that make buildings more secure, efficient, and comfortable. From design and planning to installation and service, we offer:

• Access Control​
• Video Surveillance​
• Security Systems​
• Fire Systems​
• HVAC Controls​
• Building Automation​
• Lighting Controls​

We are seeking Installation Technicians for our Kalamazoo, MI office. 

Who You Are: 

• 2 years or more of CCTV and access control system installation experience 
• Valid Driver’s license 
• High School Diploma or equivalent 
• Ability to lift up to 50 pounds 
• Ability to climb ladders and work in small spaces 
• Proficient with power tools and electronics 
• Proficient in Microsoft Office 
• NICET certification a plus 

What You Are Accountable For: 

• Install access control systems, CCTV, fire alarm systems and other systems in residential and commercial properties
• Read blueprints and electrical drawings to determine which locations equipment will be installed in
• Keep up to date on the latest CCTV, access control systems and fire alarm systems through product research and training
• Educate and demo systems to customers
• Accurately report materials used and hours worked on each job
• Troubleshoot and diagnose equipment malfunctions and errors
• Install equipment in accordance with building codes
• Gather and review all project documentation
• Daily communication with customer
• Mobile task completion

Why You’ll Love Knight Watch, Inc.: 

• Working with a team that values teamwork and growth in their profession!
• Competitive benefits package including medical, dental, and vision insurance, along with company match to 401(k). 
• 7 Paid Holidays each year.
• Competitive pay and a personalized road map that outlines pay increases upon completion of projects, trainings, etc.
• Paid time off that can be used for vacations, sick time, and personal days!
• Well-rounded approach to employee wellness with benefits such as free healthy snacks and a Free Employee Assistance Program provided to you & anyone living in your home!
• Choice of Company Phone or using your own iPhone with a monthly reimbursement!
• Based upon role you are given a company vehicle. Gas and Maintenance is covered for all vehicles. 
• Up to $1,500 per semester tuition reimbursement!
• Ongoing employee engagement activities ranging from our Annual Knights of The Round Table International Trip to our Company Bonding Lake Days! 
• An in-depth onboarding program including lunch with leadership, being assigned a mentor, and thorough on-the-job training.

What are you waiting for? Apply today and work for a company you’ll love! 

• Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
• Offers are always contingent on successful completion of a background check.

Who We Are: 

Knight Watch, Inc. is one of the fastest-growing Commercial Security Systems & Building Automation provider in Michigan. We partner with some of the largest healthcare, educational and industrial facilities in Michigan! Knight Watch has been recognized for the last 3 years for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work! We value all our employees and provide them with the resources to succeed inside and outside of the workplace. 

We are a one-stop-shop for solutions that make buildings more secure, efficient, and comfortable. From design and planning to installation and service, we offer:

• Access Control​
• Video Surveillance​
• Security Systems​
• Fire Systems​
• HVAC Controls​
• Building Automation​
• Lighting Controls​

We are seeking a Marketing Intern for our Kalamazoo, MI office. 

Why You’ll Love Knight Watch, Inc.:

• Working with a team that values teamwork and growth in their profession!
• Well-rounded approach to employee wellness with benefits such as free healthy snacks and a Free Employee Assistance Program provided to you & anyone living in your home!
• Ongoing employee engagement activities ranging from our Knights of The Round Table International Trip to our Company Bonding Events! 
• An in-depth onboarding program, being assigned a mentor, and thorough on-the-job training.

Who You Are:

• Able to work 20-25 hours per week during the school year.
• Must commit to a minimum of 6 months in the role, with the possibility of extending it.
• In-office 2 or 3 days a week based on class schedule.
• Actively working towards a degree in Marketing, Communications, Business, or other related fields.
• Highly organized with attention to detail and proven ability to write in a clear, concise, and compelling manner with the ability to adapt quickly.

• Strong written and verbal communication skills.
• Possess a strong working knowledge of the Adobe Creative Suite, Canva, and other comparable graphics applications. Preferred but not required. 
• Excellent customer service skills.
• Ability to manage multiple projects simultaneously while working independently and as part of a team.
• A self-starter with a learner mindset to think outside the box and develop and own your ideas to help influence and drive new business.

What You Are Accountable For:

• Generate interest in our business with creative marketing projects and campaigns.
• Conduct market research to identify trends and new ideas to implement into the marketing strategy.
• Write, edit, and manage website and marketing material copy.
• Developing the website in collaboration with the Marketing team.
• SEO strategies, ensuring website optimization, and driving organic traffic growth through effective implementation of search engine optimization techniques.
• Create and implement strategies for social media platforms to drive new business (i.e., LinkedIn, Facebook, Instagram).
• Monitor social media analytics and adjust strategies accordingly to maximize engagement and support lead-generation efforts.
• Create graphics and edit photos for use on our website, social media, digital and print marketing materials.
• Work cross-functionally with various teams, including the sales team.
• Provide support for external customer events such as demos, tradeshows, etc.
• Create engaging content in internal and external presentations.
• Additional responsibilities as assigned.

What are you waiting for? Apply today and work for a company you’ll love! 

• Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
• Offers are always contingent on successful completion of a background check.

Who We Are:

Knight Watch, Inc. is one of the fastest-growing Commercial Security Systems & Building Automation provider in Michigan. We partner with some of the largest healthcare, educational and industrial facilities in Michigan! Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work! We value all our employees and provide them with the resources to succeed inside and outside of the workplace. 

We are a one-stop-shop for solutions that make buildings more secure, efficient, and comfortable. From design and planning to installation and service, we offer:

• Access Control​
• Video Surveillance​
• Security Systems​
• Fire Systems​
• HVAC Controls​
• Building Automation​
• Lighting Controls​

We are seeking an experienced Operations Coordinator for our Kalamazoo or Grand Rapids, MI office.  

Why You’ll Love Knight Watch, Inc.:

• Working with a team that values teamwork and growth in their profession!
• Competitive benefits package including medical, dental, and vision insurance, along with company match to 401(k). 
• 7 Paid Holidays each year.
• Competitive pay and a personalized road map that outlines pay increases upon completion of projects, trainings, etc.
• Paid time off that can be used for vacations, sick time, and personal days!
• Well-rounded approach to employee wellness with benefits such as free healthy snacks and a Free Employee Assistance Program provided to you & anyone living in your home!
• Choice of Company Phone or using your own iPhone with a monthly reimbursement!
• Based upon role you are given a company vehicle. Gas and Maintenance is covered for all vehicles. 
• Up to $1,500 per semester tuition reimbursement!
• Ongoing employee engagement activities ranging from our Knights of The Round Table International Trip to our Company Bonding Events! 
• An in-depth onboarding program, being assigned a mentor, and thorough on-the-job training.

Who You Are:

• Occasional travel required to multiple locations including Troy, Lansing, Kalamazoo, and Grand Rapids, MI. Primary focus will be on frequent visits to Kalamazoo and Grand Rapids.
• At least 3 years of Customer Service experience. 
• Strong Communication and Documentation Skills.
• Strong Problem-Solving Skills.
• Some Management Experience.
• Word and Excel experience.
• High School Diploma at a minimum.
• Valid driver’s license and reliable personal vehicle required for travel to various locations. Mileage will be provided for travel outside of your home office. 

What You Are Accountable For:

• Assist in coordinating daily operations to ensure efficiency and effectiveness.
• Contribute to process improvement initiatives by identifying areas for optimization and implementing solutions.
• Maintain detailed documentation of operational procedures, policies, and workflows.
• Facilitate clear and concise communication among team members, customers, and other departments.
• Provide support to the team by addressing inquiries, resolving issues, and offering guidance as needed.
• Analyze reports and data to assess performance metrics, identify trends, and make recommendations for operational enhancements.
• Other duties as assigned. 

What are you waiting for? Apply today and work for a company you’ll love! 

• Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
• Offers are always contingent on successful completion of a background check.

Who We Are: 

Knight Watch, Inc. is one of the fastest-growing Commercial Security Systems & Building Automation provider in Michigan. We partner with some of the largest healthcare, educational and industrial facilities in Michigan! Knight Watch has been recognized for the last 3 years for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work! We value all our employees and provide them with the resources to succeed inside and outside of the workplace. 

We are a one-stop-shop for solutions that make buildings more secure, efficient, and comfortable. From design and planning to installation and service, we offer:

• Access Control​
• Video Surveillance​
• Security Systems​
• Fire Systems​
• HVAC Controls​
• Building Automation​
• Lighting Controls​

We are seeking Installation Technicians for our Grand Rapids, MI office. 

Who You Are: 

• 2 years or more of CCTV and access control system installation experience 
• Valid Driver’s license 
• High School Diploma or equivalent 
• Ability to lift up to 50 pounds 
• Ability to climb ladders and work in small spaces 
• Proficient with power tools and electronics 
• Proficient in Microsoft Office 
• NICET certification a plus 

What You Are Accountable For: 

• Install access control systems, CCTV, fire alarm systems and other systems in residential and commercial properties
• Read blueprints and electrical drawings to determine which locations equipment will be installed in
• Keep up to date on the latest CCTV, access control systems and fire alarm systems through product research and training
• Educate and demo systems to customers
• Accurately report materials used and hours worked on each job
• Troubleshoot and diagnose equipment malfunctions and errors
• Install equipment in accordance with building codes
• Gather and review all project documentation
• Daily communication with customer
• Mobile task completion

Why You’ll Love Knight Watch, Inc.: 

• Working with a team that values teamwork and growth in their profession!
• Competitive benefits package including medical, dental, and vision insurance, along with company match to 401(k). 
• 7 Paid Holidays each year.
• Competitive pay and a personalized road map that outlines pay increases upon completion of projects, trainings, etc.
• Paid time off that can be used for vacations, sick time, and personal days!
• Well-rounded approach to employee wellness with benefits such as free healthy snacks and a Free Employee Assistance Program provided to you & anyone living in your home!
• Choice of Company Phone or using your own iPhone with a monthly reimbursement!
• Based upon role you are given a company vehicle. Gas and Maintenance is covered for all vehicles. 
• Up to $1,500 per semester tuition reimbursement!
• Ongoing employee engagement activities ranging from our Annual Knights of The Round Table International Trip to our Company Bonding Lake Days! 
• An in-depth onboarding program including lunch with leadership, being assigned a mentor, and thorough on-the-job training.

What are you waiting for? Apply today and work for a company you’ll love! 

• Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
• Offers are always contingent on successful completion of a background check.

Who We Are: 

Knight Watch, Inc. is one of the fastest-growing Commercial Security Systems & Building Automation provider in Michigan. We partner with some of the largest healthcare, educational and industrial facilities in Michigan! Knight Watch has been recognized for the last 3 years for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work! We value all our employees and provide them with the resources to succeed inside and outside of the workplace. 

We are a one-stop-shop for solutions that make buildings more secure, efficient, and comfortable. From design and planning to installation and service, we offer:

• Access Control​
• Video Surveillance​
• Security Systems​
• Fire Systems​
• HVAC Controls​
• Building Automation​
• Lighting Controls​

We are seeking Installation Technicians for our Lansing, MI office. 

Who You Are: 

• 2 years or more of CCTV and access control system installation experience 
• Valid Driver’s license 
• High School Diploma or equivalent 
• Ability to lift up to 50 pounds 
• Ability to climb ladders and work in small spaces 
• Proficient with power tools and electronics 
• Proficient in Microsoft Office 
• NICET certification a plus 

What You Are Accountable For: 

• Install access control systems, CCTV, fire alarm systems and other systems in residential and commercial properties
• Read blueprints and electrical drawings to determine which locations equipment will be installed in
• Keep up to date on the latest CCTV, access control systems and fire alarm systems through product research and training
• Educate and demo systems to customers
• Accurately report materials used and hours worked on each job
• Troubleshoot and diagnose equipment malfunctions and errors
• Install equipment in accordance with building codes
• Gather and review all project documentation
• Daily communication with customer
• Mobile task completion

Why You’ll Love Knight Watch, Inc.: 

• Working with a team that values teamwork and growth in their profession!
• Competitive benefits package including medical, dental, and vision insurance, along with company match to 401(k). 
• 7 Paid Holidays each year.
• Competitive pay and a personalized road map that outlines pay increases upon completion of projects, trainings, etc.
• Paid time off that can be used for vacations, sick time, and personal days!
• Well-rounded approach to employee wellness with benefits such as free healthy snacks and a Free Employee Assistance Program provided to you & anyone living in your home!
• Choice of Company Phone or using your own iPhone with a monthly reimbursement!
• Based upon role you are given a company vehicle. Gas and Maintenance is covered for all vehicles. 
• Up to $1,500 per semester tuition reimbursement!
• Ongoing employee engagement activities ranging from our Annual Knights of The Round Table International Trip to our Company Bonding Lake Days! 
• An in-depth onboarding program including lunch with leadership, being assigned a mentor, and thorough on-the-job training.

What are you waiting for? Apply today and work for a company you’ll love! 

• Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
• Offers are always contingent on successful completion of a background check.

Who We Are: 

Knight Watch, Inc. is one of the fastest-growing Commercial Security Systems & Building Automation provider in Michigan. We partner with some of the largest healthcare, educational and industrial facilities in Michigan! Knight Watch has been recognized for the last 3 years for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work! We value all our employees and provide them with the resources to succeed inside and outside of the workplace. 

We are a one-stop-shop for solutions that make buildings more secure, efficient, and comfortable. From design and planning to installation and service, we offer:

• Access Control​
• Video Surveillance​
• Security Systems​
• Fire Systems​
• HVAC Controls​
• Building Automation​
• Lighting Controls​

We are seeking Installation Technicians for our Troy, MI office. 

Who You Are: 

• 2 years or more of CCTV and access control system installation experience 
• Valid Driver’s license 
• High School Diploma or equivalent 
• Ability to lift up to 50 pounds 
• Ability to climb ladders and work in small spaces 
• Proficient with power tools and electronics 
• Proficient in Microsoft Office 
• NICET certification a plus 

What You Are Accountable For: 

• Install access control systems, CCTV, fire alarm systems and other systems in residential and commercial properties
• Read blueprints and electrical drawings to determine which locations equipment will be installed in
• Keep up to date on the latest CCTV, access control systems and fire alarm systems through product research and training
• Educate and demo systems to customers
• Accurately report materials used and hours worked on each job
• Troubleshoot and diagnose equipment malfunctions and errors
• Install equipment in accordance with building codes
• Gather and review all project documentation
• Daily communication with customer
• Mobile task completion

Why You’ll Love Knight Watch, Inc.: 

• Working with a team that values teamwork and growth in their profession!
• Competitive benefits package including medical, dental, and vision insurance, along with company match to 401(k). 
• 7 Paid Holidays each year.
• Competitive pay and a personalized road map that outlines pay increases upon completion of projects, trainings, etc.
• Paid time off that can be used for vacations, sick time, and personal days!
• Well-rounded approach to employee wellness with benefits such as free healthy snacks and a Free Employee Assistance Program provided to you & anyone living in your home!
• Choice of Company Phone or using your own iPhone with a monthly reimbursement!
• Based upon role you are given a company vehicle. Gas and Maintenance is covered for all vehicles. 
• Up to $1,500 per semester tuition reimbursement!
• Ongoing employee engagement activities ranging from our Annual Knights of The Round Table International Trip to our Company Bonding Lake Days! 
• An in-depth onboarding program including lunch with leadership, being assigned a mentor, and thorough on-the-job training.

What are you waiting for? Apply today and work for a company you’ll love! 

• Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
• Offers are always contingent on successful completion of a background check.

Who We Are:

Knight Watch, Inc. is one of the fastest-growing Commercial Security Systems & Building Automation provider in Michigan. We partner with some of the largest healthcare, educational and industrial facilities in Michigan! Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work! We value all our employees and provide them with the resources to succeed inside and outside of the workplace. 

We are a one-stop-shop for solutions that make buildings more secure, efficient, and comfortable. From design and planning to installation and service, we offer:

• Access Control​
• Video Surveillance​
• Security Systems​
• Fire Systems​
• HVAC Controls​
• Building Automation​
• Lighting Controls​

We are seeking a Systems Engineer for our Grand Rapids, MI office. 

Why You’ll Love Knight Watch, Inc.:

• Working with a team that values teamwork and growth in their profession!
• Competitive benefits package including medical, dental, and vision insurance, along with company match to 401(k). 
• 7 Paid Holidays each year.
• Competitive pay and a personalized road map that outlines pay increases upon completion of projects, trainings, etc.
• Paid time off that can be used for vacations, sick time, and personal days!
• Well-rounded approach to employee wellness with benefits such as free healthy snacks and a Free Employee Assistance Program provided to you & anyone living in your home!
• Choice of Company Phone or using your own iPhone with a monthly reimbursement!
• Based upon role you are given a company vehicle. Gas and Maintenance is covered for all vehicles. 
• Up to $1,500 per semester tuition reimbursement!
• Ongoing employee engagement activities ranging from our Knights of The Round Table International Trip to our Company Bonding Events! 
• An in-depth onboarding program, being assigned a mentor, and thorough on-the-job training.

Who You Are:

• Proficient in Microsoft Office, Visio, AutoCad, Adobe Creative Suite
• Strong Computer and Networking skills
• Proficient with and knowledgeable of different Operating Systems
• Willing to obtain a comprehensive technical understanding of all current product offerings
• Understanding of how our products and services will work with other systems
• Application and programming skills for products and services offered
• Good understanding of OSI Layer 3, e.g., IP addressing, CIDR, tunneling
• Good understanding of OSI Layer 2, e.g., VLANs and Ethernet
• Good understanding of Routing and ACLs
• Ability to use and understand troubleshooting utilities, e.g., Wireshark, ping, traceroute, netstat
• Solid understanding of SQL, including server administration, query design, etc.
• Knowledge of RAID 1, 5 and 6; SANs and NAS; and other storage systems and their capabilities and limitations.
• Ability to replace hardware on servers, desktops, laptops, etc.
• Ability to perform system administration tasks, including management of: event logs, scheduled tasks, services, DCOM configuration
• Knowledge of standard sysadmin technologies and utilities, e.g., RDP, VNC, SSH, pstools
• Assist with internal systems and network design and maintenance as needed
• Excellent problem solving and analytical skills
• Excellent Customer Service skills
• High School Diploma
• Driver’s License

What You Are Accountable For:

• Completes software programming utilizing standards as required. Communicates detailed information regarding the design and operation to customers, Knight Watch staff and subcontractors.
• Manage and complete programming and downloading of system controllers and peripherals.
• Performs commissioning of all system controllers as required. Ensures system functionality when compared to project documents and expectations.
• Revise project documents for accurate as-built and commissioning documentation.
• Provides coaching, mentoring and technical assistance to installation and service technicians. Ensure that delegated tasks are performed accurately in a timely manner.
• Attend project meetings as required
• Communicate project details to project manager, technicians and customer as required.
• Application Engineers must provide customers with ongoing technical support. This support includes responding to customer issues, providing updated software that solves bug issues, performing installs for customers and working with the customer service team.
• In order to design and re-design effective applications, Application Engineers / Programmer must acquire and analyze customer needs and problems, making recommendations to the engineering team to satisfy needs and develop solutions. They generate ideas for software products that innovate and fill gaps in the current market.
• Performs training for owners and operators. Develops site-specific training that ensures the owner/operator has been trained. Provides proper documentation and manuals for system operation.
• Establish and cultivate long-term relationships with customers, contractors, consultants and subcontractors.
• Ability to troubleshoot Windows Operating Systems for Servers, PC, Laptops and Tablets
• A good understanding and implementation of IP networks at all OSI layers, including the tools and methods used to troubleshoot them
• Ability, drive and ambition for continued learning on system control technologies
• Research, learn and understand how new products can be implemented, i.e., R&D