HVACR Controls Sales Engineer

Knight Watch is looking for a qualified HVACR Controls Sales Engineer to collaborate with our sales and project teams to design and detail HVACR Controls and integration with other types of low voltage systems. System integrations include IoT devices, Access Control, HD Video and Fire Alarm systems.

Mission: We are driven to provide solutions that better the lives of our customers and employees. We provide resources our employees need to succeed in and out of the workplace.

The Best and Brightest to Work For®: Knight Watch is recognized for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work.

Responsibilities:
 

Work with our Sales Team and Manufacturer’s representatives to design multiple system types

• Support multiple account managers to manage deadlines and support first in class design
• Interpret sales team and architect’s drawings with an understanding of scope and scale
• Obtain pricing from multiple vendors to maintain competitive pricing
• Design drawing packages to aid project teams with system installations around the globe
• Work with AutoCAD and Visio to draw risers, factory control connections and custom controls connections
• Familiarity of with balancing strategies to increase comfort and efficiency
• Understanding of the commissioning process with experience preferred

Qualifications:

• Understanding of mechanical equipment and system design
• Understanding of control strategies to deliver performance, comfort and efficiency
• Ability to work in a team environment to meet customer requirements and deadlines
• Must be organized and exhibit a high degree of attention to detail
• Hands-on experience with HVAC systems and controls

Successful Candidates Will Demonstrate:

• A willingness to learn
• A Collaborative work ethic
• A mindset of continuous improvement
• A clear understanding of control systems and concepts
• Drive to be better

Education:

Bachelor of Science in HVACR Engineering Technology

Equivalent of bachelor’s degree in HVACR Engineering Technology by documented time in industry

Benefits:

• Working with a team that values teamwork and growth in their profession
• Relocation assistance and compensation negotiable
• Incentive program
• Bonus potential
• Health Insurance
• Vision available
• Dental available
• Life insurance
• 401K
• PTO
• Holiday Pay
• Cell phone, tablet, laptop, and other career specific tools

Job Type: Full-Time

Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Offers are always contingent on successful completion of a background check.

Installation Technician – Grand Rapids, MI

Knight Watch Inc. is seeking an experienced Installation Technician for our Grand Rapids, MI location. Technicians are responsible for the installation of access control systems, fire alarm systems, CCTV and other systems that make businesses more secure and efficient. Potential candidates must have experience installing and servicing the previously mentioned systems.

We partner with some of the largest healthcare, educational and industrial facilities in Michigan. We are a service-driven company that puts our customers’ needs before ours. Installation Technicians must be passionate about customer service and helping others. 

Mission: We are driven to provide solutions that better the lives of our customers and employees. We value our Technicians and provide them with the resources to succeed inside/outside of the workplace.

The Best and Brightest to Work For® – Knight Watch is recognized for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work.

Responsibilities:

• Install access control systems, CCTV, fire alarm systems and other systems in residential and commercial properties
• Read blueprints and electrical drawings to determine which locations equipment will be installed in
• Keep up to date on the latest CCTV, access control systems and fire alarm systems through product research and training
• Educate and demo systems to customers
• Accurately report materials used and hours worked on each job
• Troubleshoot and diagnose equipment malfunctions and errors
• Install equipment in accordance with building codes
• Gather and review all project documentation
• Daily communication with customer
• Mobile task completion

Qualifications:

• 2 years or more of CCTV and access control system installation experience
• Valid Driver’s license
• High School Diploma or equivalent
• Ability to lift up to 50 pounds
• Ability to climb ladders and work in small spaces
• Proficient with power tools and electronics
• Proficient in Microsoft Office
• NICET certification a plus

Benefits:

• Working with a team that values teamwork and growth in their profession
• Relocation assistance and compensation negotiable
• Bonus potential
• Health Insurance available
• Vision available
• Dental available
• Life insurance
• 401K
• Company vehicle
• Gas and maintenance for vehicle
• Holiday Pay
• PTO
• Cell phone, tablet, laptop and other career specific tools

Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

Offers are always contingent on successful completion of a background check.

Installation Technician – Troy, MI 

Knight Watch Inc. is seeking an experienced Installation Technician for our Troy, MI location. Technicians are responsible for the installation of access control systems, fire alarm systems, CCTV and other systems that make businesses more secure and efficient. Potential candidates must have experience installing and servicing the previously mentioned systems. 

We partner with some of the largest healthcare, educational and industrial facilities in Michigan. We are a service-driven company that puts our customers’ needs before ours. Installation Technicians must be passionate about customer service and helping others. 

Mission: We are driven to provide solutions that better the lives of our customers and employees. We value our Technicians and provide them with the resources to succeed inside/outside of the workplace. 

The Best and Brightest to Work For® – Knight Watch is recognized for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work.

Responsibilities:

• Install access control systems, CCTV, fire alarm systems and other systems in residential and commercial properties
• Read blueprints and electrical drawings to determine which locations equipment will be installed in
• Keep up to date on the latest CCTV, access control systems and fire alarm systems through product research and training
• Educate and demo systems to customers
• Accurately report materials used and hours worked on each job
• Troubleshoot and diagnose equipment malfunctions and errors
• Install equipment in accordance with building codes
• Gather and review all project documentation
• Daily communication with customer
• Mobile task completion

Qualifications: 

• 2 years or more of CCTV and access control system installation experience
• Valid Driver’s license
• High School Diploma or equivalent
• Ability to lift up to 50 pounds
• Ability to climb ladders and work in small spaces
• Proficient with power tools and electronics
• Proficient in Microsoft Office
• NICET certification a plus 

Benefits:  

• Working with a team that values teamwork and growth in their profession
• Relocation assistance and compensation negotiable
• Bonus potential
• Health Insurance available
• Vision available
• Dental available
• Life insurance
• 401K
• Company vehicle
• Gas and maintenance for vehicle
• Holiday Pay
• PTO
• Cell phone, tablet, laptop and other career specific tools

Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

Offers are always contingent on successful completion of a background check.

Technical Support Specialist – Kalamazoo, MI

Knight Watch Inc. is seeking a Technical Support Specialist for our Kalamazoo, MI location. The Technical Support Specialist is responsible for diagnosing and solving employee’s issues in a timely and courteous manner. The incumbent may work independently or with other team members to resolve operating system, database, and other technical issues related to Knight Watch applications. As the first line of contact for our employees the individual will be responsible for doing windows update, and routine maintenance on Knight Watch Servers.

Mission: We are driven to provide solutions that better the lives of our customers and employees. We provide resources our employees need to succeed in and out of the workplace.  

The Best and Brightest to Work For® - Knight Watch is recognized for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work. 

Key Responsibilities:

• Resolve issues with company issued hardware I.E. Laptops, Phones, and peripherals.
• Complete updates on company servers and hardware.
• Monitor backups systems and overall system health of company servers and hardware.
• Set up systems for new employees
• Facilitate training on company systems and software to employees as needed.
• Complete Network task I.E. build VLANs, update firmware.
• Work with other team members to expand both new and existing network infrastructure and systems as we grow.
• Work with Microsoft Office 365 Admin tools.
• Work with Microsoft AD
• Work with Mitel phone systems.
• Run reports for Compliancy and overall system health.
• Must be able to work after hours occasionally.

Qualifications

• Be able to run Trace routes
• Be able to use Wireshark and other network packet utilities.
• Understand how VLAN’s work.
• Understand the basics of Routing and ACL’s.
• Good understanding how IP addressing works.
• Understanding or Window 10, Windows 2012 r2 and Windows 2016.
• Able to do basic DB quarries.
• Able to create Power Shell Scripts.
• Knowledge of RAID 1, 5, and 6.
• Able to replace hardware on servers.
• Able to check compatibilities with servers and OS systems.
• Able to create system tasks.
• Need to be able to use your resources and tools to help you resolve issues.
• Need to be able to resolve technical issues for KWI employees.
• Need to be able to work as a team player.
• Need to prioritize issues as needed.
• Have a passion to keep learning.

Sales Engineer – Grand Rapids, MI.  

Knight Watch is looking for a qualified Sales Engineer for our Grand Rapids, MI location. The Sales Engineer will collaborate with the sales and project teams to design and detail Access Control, CCTV, Fire Alarm, Security and other types of low voltage systems. 

Mission: We are driven to provide solutions that better the lives of our customers and employees. We provide resources our employees need to succeed in and out of the workplace.

The Best and Brightest to Work For®: Knight Watch is recognized for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work.

Responsibilities:

• Interpret sales and architect’s drawings with an understanding of scope and scale
• Work closely with the Sales Team and Manufacturer’s representatives to design multiple types of low voltage systems
• Obtain pricing from multiple distributors to maintain competitive pricing
• Design drawing packages to aid the project teams with system installations around the globe
• Work extensively with AutoCAD to draw pre-determined low voltage systems.
• Support multiple project and client deadlines to provide deliverables to our customers

Qualifications:

• An understanding as to how low voltage systems come together from start to finish
• Ability to work in a team environment to meet tight deadlines and heavy workload
• Must be extremely organized and exhibit a high degree of attention to detail and accuracy
• Hands-on experience with low-voltage systems is a plus 

Successful Candidates Will Demonstrate: 

• A willingness to learn
• A Collaborative work ethic
• A mindset of continuous improvement
• A clear understanding of relay logic and other like concepts

Benefits:

• Working with a team that values teamwork and growth in their profession
• Relocation assistance and compensation negotiable
• Bonus potential
• Health Insurance
• Vision
• Dental
• Life insurance
• 401K
• PTO
• Holiday Pay
• Cell phone, tablet, laptop and other career specific tools

Job Type: Full-Time

Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

Offers are always contingent on successful completion of a background check.  

Systems Engineer / Programmer – Grand Rapids, MI. 

Knight Watch, Inc. is seeking a Systems Engineer / Programmer for our Grand Rapids, MI location. A Systems Engineer / Programmer is someone who manages, assists and programs technical aspects of projects and services that Knight Watch offers. They also provide technical support and expertise to internal departments, customers, testing applications, responding to customer feedback, installations, maintenance and often performing product demonstrations and training. Coordinates communication with the project manager and customer during all phases of the project.

Mission: We are driven to provide solutions that better the lives of our customers and employees. We provide resources our employees need to succeed in and out of the workplace.

The Best and Brightest to Work For®: Knight Watch is recognized for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work.

Responsibilities:

• Completes software programming utilizing standards as required. Communicates detailed information regarding the design and operation to customers, Knight Watch staff and subcontractors.
• Manage and complete programming and downloading of system controllers and peripherals.
• Performs commissioning of all system controllers as required. Ensures system functionality when compared to project documents and expectations.
• Revise project documents for accurate as-built and commissioning documentation.
• Provides coaching, mentoring and technical assistance to installation and service technicians. Ensure that delegated tasks are performed accurately in a timely manner.
• Attend project meetings as required
• Communicate project details to project manager, technicians and customer as required.
• Application Engineers must provide customers with ongoing technical support. This support includes responding to customer issues, providing updated software that solves bug issues, performing installs for customers and working with the customer service team.
• In order to design and re-design effective applications, Application Engineers / Programmer must acquire and analyze customer needs and problems, making recommendations to the engineering team to satisfy needs and develop solutions. They generate ideas for software products that innovate and fill gaps in the current market.
• Performs training for owners and operators. Develops site-specific training that ensures the owner/operator has been trained. Provides proper documentation and manuals for system operation.
• Establish and cultivate long-term relationships with customers, contractors, consultants and subcontractors.
• Ability to troubleshoot Windows Operating Systems for Servers, PC, Laptops and Tablets
• A good understanding and implementation of IP networks at all OSI layers, including the tools and methods used to troubleshoot them
• Ability, drive and ambition for continued learning on system control technologies
• Research, learn and understand how new products can be implemented, i.e., R&D

Personality Profile:

• Thrives in fast-paced environment
• Team Player
• Expert problem-solving skills
• Strong communication, interpersonal and organizational skills
• Good time management skills
• Ability to work autonomously
• Confidence in computers, applications and network fundamentals
• Resourcefulness 

Qualifications:

• Proficient in Microsoft Office, Visio, AutoCad, Adobe Creative Suite
• Strong Computer and Networking skills
• Proficient with and knowledgeable of different Operating Systems
• Willing to obtain a comprehensive technical understanding of all current product offerings
• Understanding of how our products and services will work with other systems
• Application and programming skills for products and services offered
• Good understanding of OSI Layer 3, e.g., IP addressing, CIDR, tunneling
• Good understanding of OSI Layer 2, e.g., VLANs and Ethernet
• Good understanding of Routing and ACLs
• Ability to use and understand troubleshooting utilities, e.g., Wireshark, ping, traceroute, netstat
• Solid understanding of SQL, including server administration, query design, etc.
• Knowledge of RAID 1, 5 and 6; SANs and NAS; and other storage systems and their capabilities and limitations.
• Ability to replace hardware on servers, desktops, laptops, etc.
• Ability to perform system administration tasks, including management of: event logs, scheduled tasks, services, DCOM configuration
• Knowledge of standard sysadmin technologies and utilities, e.g., RDP, VNC, SSH, pstools
• Assist with internal systems and network design and maintenance as needed
• Excellent problem solving and analytical skills
• Excellent Customer Service skills
• High School Diploma
• Driver’s License

Preferred Skills:

• Experience with Access Control, CCTV, Security and Fire Systems, RFID Location Systems and HVAC
• Four+ years of experience in controls installation, programming and troubleshooting systems or equivalent

Benefits:

• Working with a team that values teamwork and growth in their profession
• Relocation assistance and compensation negotiable
• Bonus potential
• Health Insurance
• Vision available
• Dental available
• Life insurance
• 401K
• PTO
• Holiday Pay
• Cell phone, tablet, laptop and other career specific tools

Job Type: Full-Time

Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

Offers are always contingent on successful completion of a background check.