Building Automation Specialist 

Knight Watch, Inc. is seeking a Building Automation Specialist for our Grand Rapids location. The Building Automation Specialist shall be tasked with performing the following duties: Installation coordination, I/O controller programming, system commissioning, system integration, and project closeout documentation. 

Mission: We are driven to provide solutions that better the lives of our customers and employees. We provide resources our employees need to succeed in and out of the workplace. 

The Best and Brightest to Work For®: Knight Watch is recognized for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work. 

Responsibilities: 

• Program and integrate various I/O controllers into a single user interface. 
• Confirm project requirements by reviewing submittal drawings, project specifications, and networking requirements with Sales Engineer, Project Manager, and client. 
• Confirm equipment operation of through point-to-point commissioning. 
• Maintain accurate historical records by documenting program development and revisions while observing high quality standards. 
• Ensure operation of equipment by following manufacturer’s instructions, analyzing, and establishing connectivity with network systems, troubleshooting malfunctions, calling for repairs, and evaluating new equipment and automation techniques. 

• Use software and technology, along with a variety of hand-tools, to diagnose and repair equipment controls and network integration issues. 
• Establish & maintain a positive relationship with customers, vendors and co-workers through effective oral and written communication skills via phone, computer, and face to face. 
• Perform other related duties as assigned to ensure the efficient and effective functioning of the work unit. 

Qualifications: 

• BA, BS Technical Degree or equivalent experience is preferred. 
• 2 – 5 years of experience in building automated control system installation, programming, and repair. 
• Operating knowledge of Microsoft Office software and working proficiency with hand-held computer (i.e. Smartphone, iPad.). 
• Knowledge and programming experience with integration software, specifically Niagara N4 and Schneider Electric Ecostruxure. 

Skills: 

• Strong written and oral communication skills. 
• Strong computer documentation skills. 
• Ability to read, analyze, and interpret blueprints, procedure manuals and job specifications. 
• Ability to write reports and business correspondence. 

• Ability to effectively present information and respond to questions from co-workers, clients, customers, and the general public. 
• Valid drivers license and good driving record. 
• High attention to detail and excellent problem-solving skills. 
• Ability to read, comprehend and implement plans, specifications, and contracts. 
• Strong organizational, multi-tasking and time management skills. 

• Willingness to ask questions and pursue multiple solutions to a problem. 
• Ability to travel and attend out of area training, meetings and/or conferences as assigned. 
• Maintain confidentiality of information. 
• Able to pass security clearance required by clients. 
• Willing to work flexible hours as needed. 

Benefits: 

• Working with a team that values teamwork and growth in their profession 
• Health Insurance 
• Vision Insurance 

• Dental Insurance 
• Life insurance 
• 401K 
• PTO 
• Holiday Pay 

• Tuition reimbursement 
• Cell phone, laptop, and other career specific tools

Job Type: Full-Time 

Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans and individuals with disabilities are encouraged to apply. 

Offers are always contingent on successful completion of a background check. 

For more information, please visit: 

www.knightwatch.net 

Installation Technician – Grand Rapids, MI

Knight Watch Inc. is seeking an experienced Installation Technician for our Grand Rapids, MI location. Technicians are responsible for the installation of access control systems, fire alarm systems, CCTV and other systems that make businesses more secure and efficient. Potential candidates must have experience installing and servicing the previously mentioned systems.

We partner with some of the largest healthcare, educational and industrial facilities in Michigan. We are a service-driven company that puts our customers’ needs before ours. Installation Technicians must be passionate about customer service and helping others. 

Mission: We are driven to provide solutions that better the lives of our customers and employees. We value our Technicians and provide them with the resources to succeed inside/outside of the workplace.

The Best and Brightest to Work For® – Knight Watch is recognized for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work.

Responsibilities:

• Install access control systems, CCTV, fire alarm systems and other systems in residential and commercial properties
• Read blueprints and electrical drawings to determine which locations equipment will be installed in
• Keep up to date on the latest CCTV, access control systems and fire alarm systems through product research and training
• Educate and demo systems to customers
• Accurately report materials used and hours worked on each job
• Troubleshoot and diagnose equipment malfunctions and errors
• Install equipment in accordance with building codes
• Gather and review all project documentation
• Daily communication with customer
• Mobile task completion

Qualifications:

• 2 years or more of CCTV and access control system installation experience
• Valid Driver’s license
• High School Diploma or equivalent
• Ability to lift up to 50 pounds
• Ability to climb ladders and work in small spaces
• Proficient with power tools and electronics
• Proficient in Microsoft Office
• NICET certification a plus

Benefits:

• Working with a team that values teamwork and growth in their profession
• Relocation assistance and compensation negotiable
• Bonus potential
• Health Insurance available
• Vision available
• Dental available
• Life insurance
• 401K
• Company vehicle
• Gas and maintenance for vehicle
• Holiday Pay
• PTO
• Cell phone, tablet, laptop and other career specific tools

Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

Offers are always contingent on successful completion of a background check.

Installation Technician – Troy, MI 

Knight Watch Inc. is seeking an experienced Installation Technician for our Troy, MI location. Technicians are responsible for the installation of access control systems, fire alarm systems, CCTV and other systems that make businesses more secure and efficient. Potential candidates must have experience installing and servicing the previously mentioned systems. 

We partner with some of the largest healthcare, educational and industrial facilities in Michigan. We are a service-driven company that puts our customers’ needs before ours. Installation Technicians must be passionate about customer service and helping others. 

Mission: We are driven to provide solutions that better the lives of our customers and employees. We value our Technicians and provide them with the resources to succeed inside/outside of the workplace. 

The Best and Brightest to Work For® – Knight Watch is recognized for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work.

Responsibilities:

• Install access control systems, CCTV, fire alarm systems and other systems in residential and commercial properties
• Read blueprints and electrical drawings to determine which locations equipment will be installed in
• Keep up to date on the latest CCTV, access control systems and fire alarm systems through product research and training
• Educate and demo systems to customers
• Accurately report materials used and hours worked on each job
• Troubleshoot and diagnose equipment malfunctions and errors
• Install equipment in accordance with building codes
• Gather and review all project documentation
• Daily communication with customer
• Mobile task completion

Qualifications: 

• 2 years or more of CCTV and access control system installation experience
• Valid Driver’s license
• High School Diploma or equivalent
• Ability to lift up to 50 pounds
• Ability to climb ladders and work in small spaces
• Proficient with power tools and electronics
• Proficient in Microsoft Office
• NICET certification a plus 

Benefits:  

• Working with a team that values teamwork and growth in their profession
• Relocation assistance and compensation negotiable
• Bonus potential
• Health Insurance available
• Vision available
• Dental available
• Life insurance
• 401K
• Company vehicle
• Gas and maintenance for vehicle
• Holiday Pay
• PTO
• Cell phone, tablet, laptop and other career specific tools

Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

Offers are always contingent on successful completion of a background check.

Technical Support Specialist – Kalamazoo, MI

Knight Watch Inc. is seeking a Technical Support Specialist for our Kalamazoo, MI location. The Technical Support Specialist is responsible for diagnosing and solving employee’s issues in a timely and courteous manner. The incumbent may work independently or with other team members to resolve operating system, database, and other technical issues related to Knight Watch applications. As the first line of contact for our employees the individual will be responsible for doing windows update, and routine maintenance on Knight Watch Servers.

Mission: We are driven to provide solutions that better the lives of our customers and employees. We provide resources our employees need to succeed in and out of the workplace.  

The Best and Brightest to Work For® - Knight Watch is recognized for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work. 

Key Responsibilities:

• Resolve issues with company issued hardware I.E. Laptops, Phones, and peripherals.
• Complete updates on company servers and hardware.
• Monitor backups systems and overall system health of company servers and hardware.
• Set up systems for new employees
• Facilitate training on company systems and software to employees as needed.
• Complete Network task I.E. build VLANs, update firmware.
• Work with other team members to expand both new and existing network infrastructure and systems as we grow.
• Work with Microsoft Office 365 Admin tools.
• Work with Microsoft AD
• Work with Mitel phone systems.
• Run reports for Compliancy and overall system health.
• Must be able to work after hours occasionally.

Qualifications

• Be able to run Trace routes
• Be able to use Wireshark and other network packet utilities.
• Understand how VLAN’s work.
• Understand the basics of Routing and ACL’s.
• Good understanding how IP addressing works.
• Understanding or Window 10, Windows 2012 r2 and Windows 2016.
• Able to do basic DB quarries.
• Able to create Power Shell Scripts.
• Knowledge of RAID 1, 5, and 6.
• Able to replace hardware on servers.
• Able to check compatibilities with servers and OS systems.
• Able to create system tasks.
• Need to be able to use your resources and tools to help you resolve issues.
• Need to be able to resolve technical issues for KWI employees.
• Need to be able to work as a team player.
• Need to prioritize issues as needed.
• Have a passion to keep learning.

Sales Engineer – Grand Rapids, MI.  

Knight Watch is looking for a qualified Sales Engineer for our Grand Rapids, MI location. The Sales Engineer will collaborate with the sales and project teams to design and detail Access Control, CCTV, Fire Alarm, Security and other types of low voltage systems. 

Mission: We are driven to provide solutions that better the lives of our customers and employees. We provide resources our employees need to succeed in and out of the workplace.

The Best and Brightest to Work For®: Knight Watch is recognized for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work.

Responsibilities:

• Interpret sales and architect’s drawings with an understanding of scope and scale
• Work closely with the Sales Team and Manufacturer’s representatives to design multiple types of low voltage systems
• Obtain pricing from multiple distributors to maintain competitive pricing
• Design drawing packages to aid the project teams with system installations around the globe
• Work extensively with AutoCAD to draw pre-determined low voltage systems.
• Support multiple project and client deadlines to provide deliverables to our customers

Qualifications:

• An understanding as to how low voltage systems come together from start to finish
• Ability to work in a team environment to meet tight deadlines and heavy workload
• Must be extremely organized and exhibit a high degree of attention to detail and accuracy
• Hands-on experience with low-voltage systems is a plus 

Successful Candidates Will Demonstrate: 

• A willingness to learn
• A Collaborative work ethic
• A mindset of continuous improvement
• A clear understanding of relay logic and other like concepts

Benefits:

• Working with a team that values teamwork and growth in their profession
• Relocation assistance and compensation negotiable
• Bonus potential
• Health Insurance
• Vision
• Dental
• Life insurance
• 401K
• PTO
• Holiday Pay
• Cell phone, tablet, laptop and other career specific tools

Job Type: Full-Time

Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

Offers are always contingent on successful completion of a background check.  

Assistant Project Manager (APM) – Kalamazoo, MI. 

Knight Watch, Inc. is seeking an Assistant Project Manager for our Kalamazoo, MI location. The Assistant Project Manager (APM) is in a unique position to aid the project manager in handling the many tasks which our projects dictate. From project review to project closeout, the APM may at times be the link between the Customer and the other members of the management, technical and installation teams. There is exposure to all functions of project management including scheduling, meetings, purchasing, quality control and efficiency. The APM reviews change proposals, evaluates the correctness, and assesses the impact on the project schedule. At times, they will advise the Customer on scope changes, phasing and bid packaging.

The APM has the responsibility to ensure that Project Manager is accurately and fully informed of the status of any assignments and projects to which they are assigned. The major activities and responsibilities of the APM include, but not limited to; are listed below:

Mission: We are driven to provide solutions that better the lives of our customers and employees. We provide resources our employees need to succeed in and out of the workplace.

The Best and Brightest to Work For®: Knight Watch is recognized for being one of the best and brightest companies to work for. Our employees and work environment inspire innovation and creativity, making Knight Watch a rewarding place to work.

Responsibilities:

• Collaborate with PM to establish objectives.
• Gain familiarity with plans, specifications, addenda, and scope of each project managed.
• Support project documentation (schedule, meeting minutes, work plans, change orders, etc.).
• Support PM by providing administrative assistance with change orders, coordinate RMAs, paperwork and data entry, customer notification calls, etc.
• Support purchasing of materials, subcontractors, and equipment rentals.
• Assist in scheduling and coordinating activities. Support and coordinate all procurement and delivery activities to ensure shipping times are met.
• Attend project meetings as required.
• Alert PM of unsatisfactory project performance and potential problems, investigate, and develop correction plan(s).
• Communicate project details to project manager, technicians, subcontractors, and customer as required.
• Establish and cultivate long-term relationships with customers, contractors, consultants, and subcontractors.

Qualifications: 

• Strong organizational skills and the ability to handle multiple projects tasks simultaneously for multiple programs.
• Strong Microsoft Suite skills and ability to adapt to and comprehend new software as it relates to project management.
• Excellent attention to detail. Solid verbal, written and interpersonal communication skills.
• Strong telephone and personal customer service skills and ability to work under pressure.
• Solid ability to facilitate and lead a collaborative and virtual working environment for customers and team members.
• Understanding of how our products and services will work with other systems
• High School Diploma
• Driver’s License

Required Skills:

• Thrives in fast-paced environment
• Team Player
• Expert problem-solving skills
• Strong communication, interpersonal and organizational skills
• Good time management skills
• Ability to work autonomously or with a team 

Preferred Skills: 

• Experience in the security integration industry a plus 

Schedule:

• 8-hour shifts Monday-Friday
• Some afterhours may be required
• Both in-office and remote work
• One location: Kalamazoo, MI

Benefits:

• Working with a team that values teamwork and growth in their profession
• Relocation assistance and compensation negotiable
• Bonus potential
• Health Insurance
• Vision Insurance
• Dental Insurance
• Life insurance
• 401K
• PTO
• Holiday Pay
• Tuition reimbursement
• Cell phone, tablet, laptop and other career specific tools

Job Type: Full-Time

Knight Watch Inc. is an equal opportunity employer. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

Offers are always contingent on successful completion of a background check. 

For more information, please visit: www.knightwatch.net